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MatrixPad S20 USB Microscope Not Working

Hi, I am unable to get my USB Inskam microscope working with the S20 tablet. The tablet detects it correctly and opens the correct app for it but I just get a black screen. Some times if I leave it on long enough a picture will come through but will take forever to update. The microscope works perfectly with my Android phone, would be great if I could use it with this tablet. The device is fully updated.

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