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Vankyo S30 sound on Skype call

Hi all I've had the Vankyo Matrixpad s30 tablet for a couple of weeks now and it's excellent, but I have an issue with poor sound on Skype calls. For example if I'm talking and someone else on the call and they or someone else makes a noise (Grandson😊) the sound seems to mute briefly. Any help with this would be much appreciated. The internet connection is not the problem as I constantly get over 100mbps as does the other person.

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