To continue using Vankyo Forum, we have sent a verification link to your email. Please verify your email address. Click here to resend the verification link.

No reply from the CS team

I ordered by device in early June and I wasn't able to get my order until late June - they told me they ran out of stock, even their website shown that model was available when I placed my order.

Finally I have received my parcel, but with the wrong plug. I emailed the CS Team and texted them via messenger, as expected, haven't received any replies from them.

May I know if the support team is dismissed or not? Can I have someone to help me out?


  • Vankyo support team usualy reply in 1 business day. Due to bulk orders and inquires, it may take longer than usual.

    If you still have issue of the product, please email

Sign In or Register to comment.